英语翻译Hi there!You've got an open support ticket and it's been

英语翻译
Hi there!
You've got an open support ticket and it's been awhile since we've heard from you.Hopefully this means your issue has been resolved; we're closing this ticket in hopes that it's true.If it's not,please respond to this email to reopen the ticket and confirm that the issue is not yet resolved.
The latest comment to your ticket was: