英语翻译Dear Kevin Chen ,AT&T is following up with you to reques

英语翻译
Dear Kevin Chen ,
AT&T is following up with you to request the unlock code for your device.My name is Beverly.I can
definitely help you with your inquiry.
I have reviewed your account and submitted a Case to request for the subsidy unlock code and unlock
instructions for your iPhone to be sent to you.Your Case ID is ( CM20120414_39339170 ) .You will be contacted by email on or before 05/03/2012
to advise you on the status of your case.
Kevin Chen ,my name is Beverly,and I would like to thank you for being part of the AT&T family
请问解决方法？