求英语大神翻译.这到底是能退款还是不能退款啊= =,给AMAZON跪了

求英语大神翻译.这到底是能退款还是不能退款啊= =,给AMAZON跪了
二了.没放英文.主要问题是我觉得amazon前后矛盾,一会说不能取消,一会又说能拒收
We're contacting you about your cancellation request for order #103-6284493-3855421.
We weren't able to cancel the following item(s) from your order:
CM Storm QuickFire Pro - Mechanical Gaming Keyboard with Brown CHERRY MX Switches (SGK-4010-GKCM1-US)
When
you receive your order, you're welcome to refuse the package. You can
also return any unwanted item(s) by visiting www.***.com/returns.
In
most cases, you pay for items when we ship them to you, so you won't be
charged for items that you cancel. In some cases (e.g., you use a gift
card or your debit card is processed as a PIN-less transaction), you
may see a charge for a cancelled item. If you are charged for a
cancelled item, we will refund you within 1-2 business days.
We hope to see you again soon.