英语翻译Business has highly evolved Help Desk and Network Operat

英语翻译
Business has highly evolved Help Desk and Network Operations support systems for configuring,managing,and maintaining the network.Problem reports are typically dispatched through a call center,which prioritizes each request and assigns it to the appropriate group or individual.Often these people share their time with projects related to deployment or roll-outs,or learning a new application while endeavoring to support it.When rolling up industrial applications and their problems into this type of organization,support request may get prioritized wrongly.If a VP cannot get their email for example,that may have a much higher priority than a person on the production line reporting that a packaging machine is down and is holding up the entire line.Help Desk personnel may respond to requests more towards the political hierarchy than the bottom line business impact