What does customer analytics mean to you?

customer analytics is the best way to get the guest's requirement and it is the key to design the strategy of the business. a project, with hundreds ways to carry out, however there is only a few methods can lead the busness to achieve the objective directly. when you got a proposal to do sth, first of all, u need to set a goal, then u will work on defining the target group. after these, it comes to the key point: customer analytics. it will show what the customer want to get. u need to get enough information from ur customer to find out what you need to do to fullfill there requirement. bear in mind, customer analytics is the principle to the sucess of your work.

对于你来说顾客分析学意味着什么？