假设你是李华，几天前你从某国外网站购买了一支录音笔，现在你发电子邮件到该网站反映以下问题：1.音质不太清楚；2.操作不简

Dear Sir or Madam,

I am writing to tell you something about the recording pen . I bought it from your website several days ago .However , there seems to be something wrong with it .First , the voice isn’t so clear as you claimed .Second ,it’s not easy to operate , which has caused me much trouble .What I expect is a human –friendly one. Third , it often breaks down , while a recording pen at such a price shouldn’t have had so many problems.

Due to its poor quality and much inconvenience it has caused, I wonder whether you can do something about it .I would appreciate it very much if I can get my money back . I’ll send it back to you as soon as you return the money to me. If it can’t be helped, I wish you could have it repaired or changed.

I’m looking forward to your early reply .

Best wishes,

Yours ,

Li Hua