If you could tell us the reasons for the the non-payment,we would be very appreciated. 如果可以,恳请您告诉我没有支付订单的原因(如果贵司能告知没有支付订单的原因,我们将十分感激) With your honoured suggestion,we could improve our products or serves better. 以便我们对产品进行跟好的改进(希望得到您的建议以便我们更好的改善产品改进服务) 基本是按字面翻译,少量意译,这样说起来更通顺点.意译部分翻译在括号()内. 拒绝机译=.=
If you can feedback the reason of order payment failure for us to well improve our products, we will be very appreciated. Would you please tell us the reason why you did not pay the order for us to well improve our products?