英语翻译Sorry,please Forgive me.I'm the 119's floor.I'm not spea

英语翻译
Sorry,please Forgive me.I'm the 119's floor.I'm not speak ill of you,cus I just don't know what's going on with you.I wanna help,though it just like looking for a needle in a haystack.If you are willing,just tell me,I'll try my best.I'm new here too.