您好，我是一名学生，有一篇BEC的英语不知道如何下手，想请教您的帮助

您好，我是一名学生，有一篇BEC的英语不知道如何下手，想请教您的帮助
Your company has received a letter from one of your agents, which says that the customer are very satisfied with the function of your translator.
In the letter, the agent also mentioned that if you could make some alternations in the package of the machines, concerning adding business terms, and adding more language cards to the translator. They asked if the company can change the original casing to a leather one.
The general mamager requires you to write a letter to the agent.
Write 120-140 words.