follow; hard; now; interest; just; everyone; other; than; firstly;
what How many people do you communicate with in a day? Probably a lot more
小题1:________ you did ten years ago.
小题2:______ we can :talk” to people in more and more ways, not
小题3:______ face-to-face and on the phone, but also through the Internet. It is very important for
小题4:_____ to try and improve their communications skills, so let’s remember the four golden rules of good communication.
小题5:______, be as clear as you can. Misunderstandings happen if we don’t say correctly
小题6:_______ we mean. Secondly, we have to work
小题7:_______ at listening. Pay attention to what the other person is saying. Thirdly, ask
小题8:_______ people what they think, don’t only tell them what you think. Fourthly, give them time to say what they want, and show
小题9:_______ in what they say. If you 小题10:______ these rules, you will be a good communicator.