这篇英语短语中文是什么意思?Tell them to really read the messages,such as

这篇英语短语中文是什么意思?
Tell them to really read the messages,such as errors,that the computer generates.
Whenever they start to blame themselves,respond by blaming the computer.Then keep on blaming the computer,no matter how many times it takes,in a calm,authoritative tone of voice.If you need to show off,show off your ability to criticize bad design.When they get nailed by a false assumption about the computer's behavior,tell them their assumption was reasonable.Tell *yourself* that it was reasonable.
Take a long-term view.Who do users in this community get help from?If you focus on building that person's skills,the skills will diffuse to everyone else.
Never do something for someone that they are capable of doing for themselves.
Don't say "it's in the manual".(You knew that.)