你好,能帮我再翻译一封吗?我主要想知道我申请那个退款能不能退回来

你好,能帮我再翻译一封吗?我主要想知道我申请那个退款能不能退回来
Hi Xi,
We have received your return request however your order was just shipped last October 14, 2013. Have you received it already? If not, we normally allow 2-8 business days delivery for our orders so yours is expected to be delivered within this week or early next week. Once you receive the package, please let write us back so we can give you return instructions.
If you still have not received it within that time frame, kindly let us know so we can further investigate the issue.
Thank you for your patience.
Sincerely,
BabyHaven
Ticket Details
Ticket ID: QDS-229-78002
Department: Amazon Customer Service
Type: Issue
Status: Closed
Priority: High
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