英语翻译2.基于空运的特殊性,我们必须收到全款,才放货,请谅解.

Sorry but I didn't catch what you meant.Maybe it's better to communicate via SKYPE or e-mail.
As airfreight is quite special,we will have to recieve the payment in full before releasing the cargo.We would very much appreciate your understanding of this.Thank you.

1. I'm sorry, I don't understand what are you talking about, let's communicate on skype or by email....

Feel shy, I
don't quite
understand what you said, we
are still in the
Skype or using email
to
communicate.

1. Sorry, I don't really get your points, let just talk on Skype or through e-mails.
2. Due to the particularity of airlift, we must get all the fee before we send the goods, thanks for your understanding.