酒店投诉信英语一封酒店投诉信(说我没有事先登记,事先不到服务台预订房间,房间有些灯不着,电视频道少,浴窒没有热水,客房服

酒店投诉信英语
一封酒店投诉信(说我没有事先登记,事先不到服务台预订房间,房间有些灯不着,电视频道少,浴窒没有热水,客房服务态度慢,服务差,希望改进)
周书军 1年前 已收到1个回答 举报

南柯文俊 幼苗

共回答了15个问题采纳率:93.3% 举报

Dear Sir,
I checked in your hotel on (日期).During my staying there,something made me feel uncomfortable:
1.When I checking in,the receptionist complained that I didn't
make a reservation.But,is it neccessary to make reservation for each time?
2.In the guest room,some facilities had problems.Some lights couldn't on; There is no hot water in the washroom.And TV channels are too limited.
3.The service for guest room was too slow,and their staff was in a bad service attitude.
As a hotel,it shouldn't has problems as I told above.Each hotel hope to give a good impression to the guests.So I hope something can be changed for your hotel and for a improvement.
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1年前

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