南柯文俊
幼苗
共回答了15个问题采纳率:93.3% 举报
Dear Sir,
I checked in your hotel on (日期).During my staying there,something made me feel uncomfortable:
1.When I checking in,the receptionist complained that I didn't
make a reservation.But,is it neccessary to make reservation for each time?
2.In the guest room,some facilities had problems.Some lights couldn't on; There is no hot water in the washroom.And TV channels are too limited.
3.The service for guest room was too slow,and their staff was in a bad service attitude.
As a hotel,it shouldn't has problems as I told above.Each hotel hope to give a good impression to the guests.So I hope something can be changed for your hotel and for a improvement.
署名
1年前
11